Manual table tracking and memory-based customer handling
Pool hall management software built for real operations
Run Your Pool Hall in Real Time
BilliardsManager is not a generic POS. It is an operating system designed for pool halls, combining table management, tabs/checkouts, kitchen/bar workflows, waitlists, reporting, and customer tracking in one platform.
The Problem
Most pool halls still run on workarounds.
Many rooms rely on paper notes, memory, social posting, and disconnected systems. That makes it harder to run service cleanly, understand performance, and grow repeat business.
Disconnected tools between front desk, service, kitchen, and bar
Limited visibility into repeat guests, spending, and traffic patterns
Promotions based on social posts instead of usable customer lists
Real-Time Operations
Everything your floor needs to stay synchronized.
Reduce lost orders, duplicate work, and manual refresh habits by giving staff a shared live view of tables, service flow, and check ownership.
Real-Time Table Management
Track active sessions, move players cleanly, and keep live table state visible across staff stations in real time.
Live Waitlist
Keep the front desk moving with a live queue, seating flow, and public-facing waitlist views customers can actually use.
Real-Time Tabs and Checkouts
Run active tabs, partial payments, and closeouts with fewer lost checks and less manual refresh friction.
Kitchen and Bar Operations
Attach orders to the right check quickly and keep fulfillment updates visible from ticket creation to served status.
Staff Visibility
Give servers, bartenders, and managers clear ownership and order visibility so service stays coordinated under pressure.
Reporting and Insights
See daily revenue, peak hours, product sales, table utilization, and staff outcomes from stored business data.
Pool-Hall-Specific Workflow
From walk-in to paid check, operations stay clear.
Front desk, servers, bartenders, and managers can move through the same flow without losing context or re-entering data.
Seat guests and start table sessions in seconds
Attach food and drinks to the right tabs with live status updates
Track service flow across kitchen/bar without losing ticket ownership
Close checks confidently with visible payment history and reporting
Customer Intelligence
Turn everyday visits into usable business data.
As staff add customer and player names, you build a real customer database over time. Track regulars, visits, spending patterns, and activity instead of relying on memory alone.
Turn Unknown Guests Into Returning Customers
Staff can capture customer details naturally during service, building reliable visit and spending history over time.
Build Outreach-Ready Lists
Create a foundation for future email/SMS campaigns and targeted promotions.
Grow With Better Customer Data
Expand promotional reach by up to 60% through more targeted outreach and stronger customer visibility across repeat visits.
Reporting and Insights
See what is working and where to improve.
Owners get practical reporting views for revenue, staffing, table demand, and product performance so decisions are based on real data, not guesses.
Daily revenue and collected payment totals
Staff performance and shift-level summaries
Table utilization and peak-hour demand windows
Product sales performance by category and item
Waitlist traffic trends and service bottlenecks
Why BilliardsManager
Built for pool hall owners who want control and growth.
BilliardsManager combines operations, service, and insights in one system designed around billiards-room realities.
Built specifically for pool hall workflows, not generic retail POS assumptions
Supports per-person or per-table billing models
Integrated food/drink ordering, tabs/checkouts, and end of shift workflows
Embeddable waitlist experience for your public website