Pool hall management software features

Everything You Need to Run Your Pool Hall

One connected platform for tables, players, orders, checkouts, waitlists, staff, and business visibility.

BilliardsManager visual Table Manager showing table status, player counts, time, balances, and active table details
Table & Floor Management

Built for the way pool halls actually operate.

BilliardsManager connects live table activity, customer context, orders, tabs, checkouts, staff permissions, and reporting so the room is not split across disconnected tools.

Table & Floor Management

  • Visual Table Manager and room layout view
  • Active, available, and checkout-ready table state
  • Players, guests, table time, moves, adds, and removals
  • Per-table and per-person billing modes where configured

Tabs & Checkouts

  • Open tabs for table and service workflows
  • Individual and group checkouts
  • Table time and service items in one checkout
  • Open balances, payments, comps, voids, and pass-aware billing paths

Food, Drink & Menu Operations

  • Food and drink ordering connected to checks
  • Menu management with custom menu families
  • Kitchen and bar routing for configured items
  • Granular staff ordering permissions

Waitlist

  • Staff-managed waitlist workflow
  • Public waitlist join and board views
  • Table-ready seating flow
  • Hall-scoped operational updates

Players & Passes

  • Player profiles and guest-to-player workflows
  • Player pass setup and checkout-aware pass usage
  • Player activity and trend reporting where history exists
  • Named-player context for operations and reporting

Player competition

Looking for deeper player match history, rankings, live matches, and tournament management? RackRival is a separate billiards competition platform for players and events.

Explore RackRival

Staff & Permissions

  • Staff accounts and role-based access
  • Granular order-entry permissions
  • Manager and owner visibility into operational areas
  • Activity and audit surfaces for accountability

Analytics & Reporting

  • BilliardsManager Analytics Engine
  • Daily Revenue Summary and revenue breakdowns
  • Table utilization, product sales, transactions, and waitlist activity
  • Staff, shift, pass usage, void, and comp reporting paths

Anywhere Access

  • Browser-based access for connected devices
  • Desktop and laptop workflows for front desk and management
  • Tablet and phone visibility where the workflow fits the screen
  • Owner visibility away from the physical hall when internet is available

The front-desk workflow stays connected.

Start with the floor, add food or drink to the right check, keep tabs clear, and carry everything into checkout without rebuilding the customer story at the register.

BilliardsManager order screen for adding food and drink items to an existing table check
Food & Drink Orders
BilliardsManager tab detail showing service items, subtotal, tax, total, and balance due
Tabs
BilliardsManager checkout detail showing itemized charges, tax, balance due, and checkout action
Checkout

Know what is happening. Understand why.

Bring revenue, table activity, service categories, visitors, hourly patterns, and operational signals into reporting views built for owners and managers.

BilliardsManager Analytics Engine showing revenue, visitors, insights, hourly revenue, and active table snapshot
BilliardsManager Analytics Engine

See revenue and table performance from more than one angle.

Daily Revenue Summary, table utilization, transactions, product sales, staff activity, and exception reporting help turn everyday activity into operational context.

BilliardsManager daily revenue summary showing totals, business-day revenue chart, and daily breakdown
Daily Revenue Summary
BilliardsManager table utilization report showing table time, revenue, sessions, and revenue per hour
Table Utilization

Modern operations without one fixed counter machine.

Use BilliardsManager from connected browsers across the devices that fit each workflow: front-desk computers, manager laptops, tablets, and quick owner checks away from the hall.

See BilliardsManager in action with your pool hall operations in mind.